Privacy Policy
Effective Date: May 2, 2026
Welcome to EasyDorms (www.easydorms.co.in). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services to secure student housing and co-living accommodations for young professionals.
Please read this Privacy Policy carefully. By accessing or using our website and services, you consent to the data practices described in this policy.
1. Information We Collect
We collect information that identifies, relates to, or could reasonably be linked to you. In the context of providing housing and accommodation services, this includes:
A. Personal Information Provided by You
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Contact Details: Name, email address, phone number, and current residential address.
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Identity & KYC Information: Government-issued identification (such as Aadhaar, PAN card, or Passport) required for mandatory tenant verification and legal compliance.
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Background Details: Date of birth, gender, educational institution details (for students), or employer details (for young professionals).
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Financial Information: Bank account details, billing address, or payment card information (processed securely through our third-party payment gateways) for rent and security deposits.
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Emergency Contacts: Name and phone number of a parent, guardian, or emergency contact.
B. Automatically Collected Information
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Device and Usage Data: IP address, browser type, operating system, pages viewed, and the date and time of your visit.
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Cookies and Tracking Technologies: We use cookies to enhance user experience, remember your preferences, and analyze site traffic.
2. How We Use Your Information
We use the collected information for the following purposes:
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Service Delivery: To process accommodation bookings, manage lease agreements, and facilitate room allocations.
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Verification & Safety: To conduct background checks and mandatory police verification for all residents as required by law.
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Communication: To send you booking confirmations, payment receipts, maintenance updates, and administrative notices.
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Customer Support: To respond to your inquiries, complaints, or maintenance requests.
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Marketing & Promotions: To send you newsletters or promotional materials about new properties or offers (you may opt out at any time).
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Legal Compliance: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
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Service Providers: We may share data with third-party vendors who perform services on our behalf, such as payment processors, IT and website hosting providers, and property maintenance contractors.
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Legal & Regulatory Authorities: We may disclose your information to local law enforcement (e.g., for tenant police verification) or other government authorities if required by law, court order, or to protect our legal rights.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset.
4. Data Security
We implement standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
Depending on applicable data protection laws, you may have the right to:
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Access, update, or correct your personal information.
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Request the deletion of your personal data (subject to our legal obligation to retain certain records, such as lease agreements and KYC documents).
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Opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read their privacy policies before providing any personal information.
7. Governing Law and Dispute Resolution
This Privacy Policy shall be governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023 (as applicable). Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in New Delhi, India.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.
